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INDEPENDENT COLLEGE STORES REPORT

The Independent College Stores Report (ICSR) is a joint project of ICBA and the Large Stores Group (LSG), and represents the most comprehensive financial survey of independent stores. The data reported in the ICSR offer a current snapshot of the independent college store channel and reflect the trends that are redefining our businesses.

Many members use the data as part of their effort to evaluate the performance of their stores and to plan strategy for the future. While performance goals and business objectives will vary from store to store, the ICSR offers comparative data that you can use to measure your progress and set benchmarks for key performance indicators.

The ICSR data and results are confidential and are available only to ICBA Members and LSG Members who formally submit their store's ICSR Survey data.

ICSR

THE 2020 INDEPENDENT COLLEGE STORES REPORT SURVEY

Complete the 2020 ICSR Survey by October 23, 2020

The 2020 ICSR Survey is currently open! Similar to last year, to help more stores participate in the Survey, there are two different versions: a "full" version or a "lite" version. Which one you take depends on your Annual Sales and your LSG/ICBA affiliation. Here's what you need to know:

  • If you’re an LSG Member or an ICBA Member that reported over $7M in the most recent year, you are required to complete the full version of the Survey. (This is the same information that has been asked for in years past.)
  • If you are not an LSG Member and reported less than $7M in sales in the most recent year, we have created a shorter “lite” version for you to complete. We invite you to enter as much information in the optional sections as you can (more data makes the Survey results stronger).

We hope that the lite option will increase Survey participation, as some stores don’t have some of the information available that was once required to complete the full version.

Please note: in order to participate and receive the Survey results, you must be a current LSG Member or an ICBA Full Member.

LSG and ICBA Full Members were emailed Survey details and their codes on September 9, 2020. If you did not receive the Survey, have any questions about the Survey, or are an ICBA Affiliate Member interested in upgrading your membership in order to participate (and receive other benefits), email us at Office@ICBAinc.com or call 800-888-9222.

2019 ICSR AWARDS

Each year, the ICSR Awards Committee reviews ICSR Survey results in each product category and identifies stores that have achieved sustained high performance. The Awards Committee considers sales, gross margin, inventory turns, and other key performance metrics. The Committee also interviews the management teams at these high performing stores to get additional insight into strategies and decisions that led to success. The ICSR Awards are announced and award-winning stores are recognized at the Annual ICBA Conference.

Award Categories Include:

Congratulations to the 2019 ICSR Award Winners!

Excellence in Course Materials Management

BYU Idaho, University Store

From 2014-15 to 2018-19: 

  • Increased overall sales by 26%
  • Consistently increased every year for 5 years
  • Inventory turns up 250% to 5.5
  • Used Books up 214%

Outstanding Insignia Product Performance

University of San Diego, UC San Diego Bookstore

From 2014-15 to 2018-19: 

  • Increased insignia product sales 75% over 5 years
  • Increased insignia product sales 21% over 1 year
  • Margin in excess of 46% all five years

Excellence in Technology Product Management

Auburn University, Auburn University Bookstore

From 2014-15 to 2018-19: 

  • Increased technology product sales 41% over 5 years
  • Increased margin
  • Increased turns

Excellence in Store Management

University of Manitoba, Font Garry Bookstore

From 2014-15 to 2018-19: 

  • Increased Insignia sales over 5 years
  • Increased Supply sales over 5 years
  • Increased Technology sales by 11% over 5 years
  • Decreased expenses by 22% over 5 years
  • Corresponding Net Income Increase of $600,000

California State University Long Beach, Long Beach State University Bookstore

From 2014-15 to 2018-19: 

  • Increased Insignia sales by 26% over 5 years
  • Increased Supply sales by 23% over 5 years
  • Increased Technology sales by 19% over 5 years
  • Decreased expenses by 8% over 5 years

PAST ICSR  AWARD WINNERS

View past ICSR Award Winners:

2018 ICSR Award Winners

2017 ICSR Award Winners