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INDEPENDENT COLLEGE STORES REPORT

The Independent College Stores Report (ICSR) is a joint project of ICBA and the Large Stores Group (LSG), and represents the most comprehensive financial survey of independent stores. The data reported in the ICSR offer a current snapshot of the independent college store channel and reflect the trends that are redefining our businesses.

Many members use the data as part of their effort to evaluate the performance of their stores and to plan strategy for the future. While performance goals and business objectives will vary from store to store, the ICSR offers comparative data that you can use to measure your progress and set benchmarks for key performance indicators.

The ICSR data and results are confidential and are available only to ICBA Members and LSG Members who formally submit their store's ICSR Survey data.

ICSR

THE 2019 ICSR SURVEY

Complete the 2019 ICSR Survey by October 26, 2019

The 2019 ICSR Survey is currently open! Similar to last year, to help more stores participate in the Survey, there are two different versions: a "full" version or a "lite" version. Which one you take depends on your Annual Sales and your LSG/ICBA affiliation. Here's what you need to know:

  • If you’re an LSG Member or an ICBA Member that reported over $7M in the most recent year, you are required to complete the full version of the Survey. (This is the same information that has been asked for in years past.)
  • If you are not an LSG Member and reported less than $7M in sales in the most recent year, we have created a shorter “lite” version for you to complete. We invite you to enter as much information in the optional sections as you can (more data makes the Survey results stronger).

We hope that the lite option will increase Survey participation, as some stores don’t have some of the information available that was once required to complete the full version.

Please note: in order to participate and receive the Survey results, you must be a current LSG Member or an ICBA Full Member.

If you have any questions about the Survey, or if you are an Affiliate ICBA Member interested in upgrading your Membership in order to participate in the ICSR (and receive other benefits), email us at Office@ICBAinc.com or call 800-888-9222.

2018 ICSR AWARDS

Each year, the ICSR Awards Committee reviews ICSR Survey results in each product category and identifies stores that have achieved sustained high performance. The Awards Committee considers sales, gross margin, inventory turns, and other key performance metrics. The Committee also interviews the management teams at these high performing stores to get additional insight into strategies and decisions that led to success. The ICSR Awards are announced and award-winning stores are recognized at the Annual ICBA Conference.

Award Categories Include:

Congratulations to the 2018 ICSR Award Winners!

MVP for Overall Outstanding Performance

University of Dayton Bookstore ICSR MVP 2018

University of Dayton, University of Dayton Bookstore

From 2013-14 to 2017-18: 

  • Increased overall sales by 28% over 5 years.
  • Increased overall sales by 4% over 1 year
  • Text sales up
  • Supply sales up
  • Insignia sales up
  • Contribution to campus increased by 500%

Excellence in Course Materials Management

Auburn University, Auburn University Bookstore

From 2013-14 to 2017-18: 

  • Increased overall sales by 23%
  • Continue to excel and beat excellent prior year performance (winner last two years)
  • Inventory turns up 25%
  • Staying relevant on campus through Inclusive Access Model
Auburn University Bookstore 2018 ICSR Course Materials

Excellence in General Books Management

University of Toronto Bookstore 2018 ICSR General Bookstore

University of Toronto, University of Toronto Bookstore

From 2013-14 to 2017-18: 

  • Increased overall sales by 212% over 5 years
  • Margin maintained during growth
  • Staying relevant on campus through programming and exceptional campus service

Outstanding Insignia Product Performance

University of Alberta, University of Alberta Bookstore

From 2013-14 to 2017-18: 

  • Increased insignia product sales 79% over 5 years
  • Increased insignia product sales 22% over 1 year
  • Inventory turnover increased to 3.4 turns
  • Margin in excess of 47% all five years
University of Alberta Bookstore ICSR 2018 Insignia

Outstanding Insignia Product Performance

University of Alabama ICSR 2018 Insignia

University of Alabama, University of Alabama Supply Store

From 2013-14 to 2017-18: 

  • Increased insignia product sales 211% over 5 years
  • Inventory turns
  • Margin in excess of 47% all five years

Excellence in Student Supply Management

California State University Fullerton, Titan Shops

From 2013-14 to 2017-18: 

  • Increased student supply sales 38% over 5 years
  • Increased gross margin to 51.8%
  • Turns of 3.2, excellent given sales increase
Titan Shops ICSR 2018 Supply

Excellence in Technology Product Management

Grand Valley State University Lake Store ICSR 2018 Technology
Grand Valley State University 2018 ICSR Technology

Grand Valley State University, GVSU Laker Store Bookstore

From 2013-14 to 2017-18: 

  • Increased technology product sales 305% over 5 years
  • Increased sales over prior year
  • Increased turns over prior year
  • Success through service even without a prime location

PAST ICSR  AWARD WINNERS

View past ICSR Award Winners:

2017 ICSR Award Winners