As both a retailer and resource for your campus, creating a safe and welcoming environment for your customers is a top priority. We've gathered some valuable resources and articles for you below. We hope these help you start conversations within your teams and enact plans and policies that ensure all feel like a valued part of your community.

If you'd like to know more about what ICBA is doing as an organization to support Diversity, Equity, & Inclusion, read our Diversity, Equity & Inclusion Commitment.

Continue Learning with Recommended Reading

ICBA has created an Anti-Racist & Social Justice Recommended Reading List curated by ICBA Member Stores.

A special thank you to the ICBA Member Stores who helped curate this list:
Brown University Bookstore, California State University Fullerton Titan Shops, The Cornell University Store, Grinnell College Pioneer Bookshop, Gustavus Adolphus The Book Mark, Iowa State University Book Store, University of California San Diego Bookstore, University of Kansas Bookstores, University of Minnesota Bookstores, University of New Mexico Bookstore, The University of Oregon Duck Store, University of Wisconsin Madison Book Store, University of Wisconsin Oshkosh University Books & More, and Utah Valley University Bookstore.

The Importance and Value of Diversity & Inclusion in Retail

DEI Studies & Statistics

Learn more about the impact of Diversity & Inclusion on retail businesses, as well as some insights on changes you can make within your organization. 

Experiences of LGBTQ People in Four-Year Colleges and Graduate Programs
Published by: The Williams Institute, UCLA

LGBTQ+ Students in Higher Education
Published by: Postsecondary National Policy Institute (PNPI)

An Educated Guess: Anti-DEI Legislation Raises Legal and Practical Concerns for Colleges and Universities
Published by: ArentFox Schiff (Legal Counsel to NACS, home to The Center for Racial Equity)

Now Is Not The Time To Give Up On DEI - New research shows diversity, equity, and inclusion are valuable contributors to a company’s ability to navigate change.
Published by: Bain & Co.

6 Ways DEI Continues to Shape and Evolve America's Retail Sector
Published by: Diversity Inc.

Model behavior: How mannequins display retail's brand values
Published by: Retail Dive

As retailers focus on diversity, executive representation is stagnant
Published by: Retail Dive

All In: Inclusion & Diversity Drive Shopper Habits
Published by: Accenture

The Diversity and Inclusion Revolution: Eight Powerful Truths
Published by: Deloitte Review

Creating an Inclusive Environment