As both a retailer and resource for your campus, creating a safe and welcoming environment for your customers is a top priority. We've gathered some valuable resources and articles for you below. We hope these help you start conversations within your teams and enact plans and policies that ensure all feel like a valued part of your community.

If you'd like to know more about what ICBA is doing as an organization to support Diversity, Equity, & Inclusion, read our Diversity, Equity & Inclusion Commitment.

The Importance and Value of Diversity & Inclusion in Retail

Below are articles that explore the value diversity adds to the retail industry.

How Important is Diversity for Successful Retail?
Published by: brand-experts.com

Diversity & Inclusion Studies

Learn more about the impact of Diversity & Inclusion on retail businesses, as well as some insights on changes you can make within your organization.

All In: Inclusion & Diversity Drive Shopper Habits
Published by: Accenture

The Diversity and Inclusion Revolution: Eight Powerful Truths
Published by: Deloitte Review

Creating an Inclusive Environment

Below are articles that highlight actions you can take to ensure all are welcome and included in your community.

7 Ways Retailers Should Create a More Inclusive Shopping Experience in Their Stores, According to the Head of Diversity & Inclusion at Unilever
Published by: Business Insider