NACAS South CX 2024
April 21 - April 24
Join ICBA and the NACAS Community at South CX 2024 in Orlando, at the Walt Disney World Dolphin Resort. ICBA CEO Jon Bibo will be present at ICBA's booth and also co-presents the session below! Jon has previously attended NACAS events, including presenting at C3X on Independent Store Innovators. ICBA believes in connecting with the auxiliary services and business officer community through NACAS and other higher education association events including NACUBO (National Association of College & University Business Officers) and SACUBO (Southern Association of College and University Business Officers.)
ICBA PRESENTATION - April 22, 2:45PM - 3:45PM
Jon Bibo co-presents along with Derick Robertson of Georgia Southern University, the session "College Store Innovators: Developing New Sources of Revenue & New Services to Drive Financial Success and Customer Satisfaction" (Concurrent session D4)
Hear a series of mini-case studies about how various independent college stores have developed innovative programs to grow sales, increase services, reduce expenses, build new partnerships, and/or improve customer and campus satisfaction. Innovation comes in many forms and does not require big budgets or large spaces—you’ll leave this session inspired with plenty of ideas to “borrow.”
Derick Robertson is Director of Retail Services of the University Store at GSU and ICBA Board Member.