Toby Southgate

Algernon Callier
Consulting Innovation Practitioner
Platypus Labs

Al currently serves as a Consulting Innovation Practitioner with Platypus Labs, a leader in corporate training and consulting focusing on unlocking innovation and creativity in organizations. Prior to that, Al served as Vice President, Strategic Innovation & Emerging Technology, with Universal Parks & Resorts’ Global Technology Organization. Al led teams that were a driving force in developing platform-level innovation and transformation initiatives, supporting customer guest experiences, and continuous improvement in parks and resort operations, including retail merchandise and food/beverage operations. Al has led teams that introduced numerous innovation, digital marketing, and business growth initiatives. Under his leadership, the online sales channel grew to become Universal Orlando’s #1 overall sales channel. He is also a named as a co-inventor on patents pending for key technology innovations, and is now leading teams who are generating a variety of new patent applications.  

Al is a member of the Editorial Advisory Board for Innovation Leader (a national organization supporting corporate innovation) and is a recent graduate and alumni of the Stanford Executive program and Stanford Innovative Technology Leader program.

Prior to Universal, Al held Brand Marketing and Business Leadership positions with Overture Services/GoTo.com (acquired by Yahoo!), Coca-Cola, Pillsbury, and Kraft-Oscar Mayer. 

Al is also an avid tennis player, aspiring author, motorsport enthusiast and has a passion for business, artistry, philosophy, and virtually all things technology.


Wednesday, February 5
9:45 AM – 10:45 AM

Practical Innovation that Moves the Needle

We’re pleased to welcome Algernon Callier to the ICBA Conference stage as someone for whom innovation has not just been an occasional business tactic, it has been an effective and essential business strategy. Al will share hard won practical insights about achieving scalable innovation and its impact in the “new normal” of omni-channel and increasingly experience-driven retail environments. He’ll focus on how to excel beyond “pilots and demos” to help bring about substantive innovation that can be adapted to stores and campuses of all types and characteristics. He’ll touch on key themes such as: Hacking Creativity and Resources, Thinking Inside & Outside The Box, Developing An Innovation Mindset, and more. Al brings a unique point-of view about experiential retail based on extensive experience working in the dynamic and creative theme park resort environment.