As the situation with COVID-19 continues to evolve, ICBA is closely following updates from our Member Stores and Vendor Partners. You can find the latest updates below, and please reach out to us at with any news you'd like to share. Please also check our Facebook page to see updates from our ICBA Community.


The following vendors have stepped up their resources for independent stores and their customers during this time. View more details and press releases from our partners below.

Released 7/8/20
Jostens Organizes College Virtual Town Hall
Jostens Inc. invites you to its virtual town hall to hear and share how college students are feeling about coming to campus this fall.  Findings and white paper from a recently conducted survey of incoming and returning college students from across the country will be shared by Jostens, followed by a dialogue on how to engage students through virtual tools and tactics, ensuring a positive college experience for all.

Date and Time: Wednesday July 15th, 1-2 p.m. CST
Registration Link:
For additional information, contact Carissa Bauer at

Released 6/9/20
IMC Reopening Gift Markets
With guidance from health and elected officials as well a top epidemiologist, International Market Centers (IMC) is re-opening its markets, including its gift markets - AmericasMart in Atlanta and the Las Vegas Market. IMC’s “Together Safely Master Plan” details procedures for its facilities, staff, customers and third-party vendors through its four-phase reopening. From contactless registration procedures to requirements for the use of personal protective equipment (PPE), IMC’s plan includes expanded sanitization policies and the implementation of social distancing and traffic control measures which may apply to your college campus operations.

Released 5/14/20
Plans for Colleges & Universities this Fall
A new and helpful resource from The Chronicle of Higher Education shows what institutions have planned for learning this Fall, whether that is to reopen campus, continue online learning, or something in between. This list is updated regularly, so be sure to check back frequently to get the latest info.

Released 5/7/20
Pearson has created an access code-generation process for college stores to order and receive codes electronically from its Customer Service team for college stores, instead of ordering printed codes. This temporary solution is designed to help college stores more easily accommodate remote students during the COVID-19 virus disruption. Any questions about this process can be addressed at

Released 4/28/20
COVID-19 Retail Reopening Guides

Every state, every municipality, and even your institution will have specific guidelines for reopening. Here are some resources to help you understand what steps contribute to a safe shopping environment for your customers and your employees.

RILA and NRF: Open for Business – A Blueprint for Shopping Safe
NRF and Seyfarth: Operation Open Doors Checklist
Kroger: Blueprint for Businesses
Compliant IA: Store Reopening Checklist
Compliant IA: Coronavirus (COVID-19) Checklist for Retail and Hospitality
Cushman & Wakefield: Recovery Readiness: a How-to Guide for Reopening Your Workplace

Here are some additional guidelines from the CDC on cleaning and disinfecting facilities:

CDC: Cleaning and Disinfection for Community Facilities
CDC: Cleaning and Disinfecting Your Facility

Released 4/21/20
MBS Webinars: Handling Buyback and Rental Returns
ICBA Annual Vendor Partner MBS hosted two virtual roundtables on Thursday, April 23, focused on how stores are creatively holding buyback and rental returns this season. Each call had different store representatives sharing their processes. If you'd like to listen to a recording, c
ontact your MBS representative or Wendy Gish at

Released 4/9/20
The demand for non-medical grade PPE as well as reusable or disposable options for health providers and first responders continues to grow. Cote Uniflex has begun production on USA Made
disposable full face shields and face masks for the consumer market. For more information, log in to or contact Michael Burger at or (866) 740-0840.

Released 4/2/20
Partners Respond to Virtual Management of Physical Books
As ICBA Member Stores explore options for serving the student cycle for course materials, the following companies are promoting existing services to support virtual demands in handling physical books.

ICBA Annual Vendor Partner MBS hosted two online webinars on how to conduct online buybacks. To access the webinar recordings, contact your MBS representative or Wendy Gish at

ICBA Annual Vendor Partner Rittenhouse Book Distributors can work with you to support direct-to-customer order fulfillment for reference and textbooks in the fields of medicine, nursing, and allied health. View the program at using your Member log in. For more information, contact your Rittenhouse representative or Nicole Gallo at

ICBA Conference Partner Nebraska Book Company hosted an online webinar (April 3) on Moving Your Buyback Online. To access the webinar recording, contact your NBC representative or Jennifer Goetsch at

Released 3/24/20
Copia Interactive Offering Free Premium Digital Textbooks and Learning Tools
To help ease the transition to online learning, Copia Interactive is offering free access to a wide selection of eTextbooks and integrated web-based materials now through the end of May. They are also offering free one-hour consultations to educators working on digitizing their courses.

Copia will work with faculty and campus bookstore personnel to develop and deliver required course materials. ICBA Members, if you need assistance or have questions, reach out to Steve Ernst,

Released 3/24/20
Publishers & Distributors Respond to COVID-19
Shelf Awareness, a free e-newsletter about books and the book industry, did a spot check on wholesaler and distribution operations in their March 24, 2020 edition. You can also view more information on how Ingram Content Group’s book distribution and printing facilities located in five U.S. locations, in the U.K., and in Australia continue operations during the COVID-19 crisis in the
March 23, 2020 edition of Shelf Awareness. 

The Association of American Publishers has created a COVID-19 central resource page to provide information about what publishers are doing to support authors, readers, researchers, educators, booksellers, and libraries during the coronavirus pandemic that will be continuously updated as more information is provided.

Released 3/23/20
Pearson: Working and Learning Online During a Pandemic
Pearson is offering tools and resources for students and faculty to ease the transition to online learning, including making their e-book library available at no additional cost to those already using Pearson courseware for the rest of the term. For faculty, there are also free on-demand webinars and office hours with digital learning experts available to help them make the move to online courses.

ICBA Members who have any questions about Pearson resources can reach out their Pearson rep or contact the Customer Service team at

Released 3/23/20
9 Tips for Communicating with Vendor Partners During a Crisis
Whether your college store is operating under reduced hours, online sales only, closed to the public, or completely shut down, here are some ways your partners can be an added resource during the coming weeks. 

Released 3/18/20
The SOURCE Extensions
The SOURCE deadline for apparel commitments for MV Sport|The Game, Vantage, and Zephyr has been extended to April 30. The deadline for supply commitment orders has been extended to April 15 for Roaring Spring Paper Products, Samsill, and TOPS Products. For additional information, contact

Released 3/18/20
Supply Trade Show Events Go Virtual
Pens Etc. and Service Wholesale have cancelled their April shows. But, that doesn’t mean you’ll miss out on essential back-to-school savings. Both companies will be reaching out to their accounts to provide product information and price deals typically found at the events. Contact your local rep,, or for additional information.

Released 3/17/20
Cengage COVID-19 Resources

Cengage is offering free access to all their digital platforms and 14,000 ebooks through Cengage Unlimited for the remainder of the semester.

Released 3/17/20
RedShelf Responds
RedShelf has collaborated with its publishing partners to offer free access to eBooks to students impacted by the recent campus closings nationwide.

Released 3/16/20
VitalSource Helps
VitalSource has partnered with publishers to provide free access to course materials for students at semester-calendar institutions who have been impacted by recent campus closures.