Independent College Bookstore Association

Buyer2Buyer Networking Call: Course Materials
2020-06-16 15:00 - 16:00, 2020-06-17 15:00 - 16:00 (America/Chicago) | GoToWebinar
We're bringing together buyers from ICBA Member Stores for a series of “open-forum” conference calls the week of June 15. The purpose of these calls is to provide a forum for buyers to share the strategies and tactics they're using to maintain operations, adapt to the current environment, and serve customers and stakeholders.
ICBA Members received an email with a link to register for these sessions, but you can also access registration details on your Member Dashboard. Log in here and check the "Important Info & Reminders" section. Please note that due to the popularity of these calls, some product categories have multiple time slots available. Select the time that works best for you. If all sessions are full, please email us at Office@ICBAinc.com.
While ICBA will be coordinating and facilitating the calls, ICBA Members will drive the discussions—these calls are about you! Each institution and store is unique, but there are clearly common challenges due to COVID-19 that all ICBA Members are currently facing. Don’t go it alone, let your independent store colleagues help you and, in turn, you will be helping them!

Buyer2Buyer Networking Call: Supplies
2020-06-17 11:00 - 14:00 | GoToWebinar

Buyer2Buyer Networking Call: Apparel/Gifts
2020-06-17 13:00 - 14:00, 2020-06-18 13:00 - 14:00 | GoToWebinar

Buyer2Buyer Networking Call: Technology
2020-06-18 11:00 - 14:00 | GoToWebinar

ICBA Networking Call: Point of Sale (POS) Systems
2020-06-18 15:00 - 16:00 | GoToWebinar
This month's networking calls include a session on Point of Sale (POS) systems. This session gives IT leaders and store leadership a chance to discuss their current systems. Come prepared with what you love and what you wish your system could do. ICBA Members, log in and view the updates on your dashboard to register.

Store2Store Networking Call: Store Sales Up to $4M
2020-06-23 11:00 - 12:00 | GoToWebinar
This month's Store2Store networking calls give ICBA store leadership a chance to discuss and share the strategies and tactics they're using to adapt to the current environment. Calls are grouped by store size. ICBA Members, log in and view the updates on your dashboard to register.

Store2Store Networking Call: Store Sales $10M and Up
2020-06-24 11:00 - 12:00 | GoToWebinar

Store2Store Networking Call: Community Colleges
2020-06-25 11:00 - 12:00 | GoToWebinar

Marketer2Marketer Networking Discussion
2020-06-25 13:00 - 14:00 | GoToWebinar
For the last few months, stores have been shifting their operations due to COVID-19, which has resulted in a shift in marketing and messaging. For many stores, more emphasis has been placed on selling online or via social. Connect with fellow store marketers to discuss and share strategies and tactics being used to adapt to the current environment.
Learn more about Marketer2Marketer here. Members can register via their Member Dashboard.

ICBA Success Stories: Re-Opening Strategies & Tactics (With a Healthy Dose of Improvisation)
2020-06-30 11:00 - 12:00 | GoToWebinar
ICBA is pleased to announce two upcoming panel discussion webinars featuring your peers from a diverse group of institutions and stores. Each webinar will focus on three ICBA Members who will share their experiences addressing COVID-19 challenges and obstacles including: store operating protocols, the evolution of course materials, re-capturing sales, communicating with customers, ecommerce expansion, and more. ICBA CEO Jon Bibo will engage the panelists in discussion on these topics and more. ICBA Members will be able to pose questions to the featured store representatives. Following the panel discussion, ICBA will share recommendations for success that have been pulled from 25+ networking webinars with over 500 participants conducted over the last 60 days, along with retail strategies coming from outside the college store industry.

Join us for the first session on Tuesday, June 30 at 12 PM ET / 11 AM CT / 10 AM MT / 9 AM PT
Panelists:

Andi Stipp
Director, Shocker Stores
Wichita State University in Wichita, KS
Enrollment: 16,000

Lee Grimley
Retail Operations Manager
Kirkwood Community College in Cedar Rapids, IA
Enrollment: 14,000

Ann Floresca
Director of Auxiliary Services
Union College in Schenectady, NY
Enrollment: 2,200

ICBA Success Stories: Re-Opening Strategies & Tactics (With a Healthy Dose of Improvisation)
2020-07-07 13:00 - 14:00 | GoToWebinar
ICBA is pleased to announce two upcoming panel discussion webinars featuring your peers from a diverse group of institutions and stores. Each webinar will focus on three ICBA Members who will share their experiences addressing COVID-19 challenges and obstacles including: store operating protocols, the evolution of course materials, re-capturing sales, communicating with customers, eCommerce expansion, and more. ICBA CEO Jon Bibo will engage the panelists in discussion on these topics and more. ICBA Members will be able to pose questions to the featured store representatives. Following the panel discussion, ICBA will share recommendations for success that have been pulled from 25+ networking webinars with over 500 participants conducted over the last 60 days, along with retail strategies coming from outside the college store industry.

Join us for the second session on Tuesday, July 7 at 2 PM ET / 1 PM CT / 12 PM MT / 11 AM PT.
Panelists include:
Julie Banks
Director, Retail Operations
University of Dayton in Dayton, OH
Enrollment: 11,000
Roger Hailstork
University Bookstore Director
Syracuse University in Syracuse, NY
Enrollment: 22,000
Alex Parra
Associate Director
University of Utah Campus Store in Salt Lake City, UT
Enrollment: 32,000

ICBA Vendor Trend Chat Webinar
2020-07-29 13:00 - 14:00 | GoToWebinar
Tune in for insights into new products, top sellers, and upcoming trends, as well as ways our vendor partners can help you succeed. We will showcase four Vendor Partners in the apparel and gift categories: MV Sport, Spirit Products, Alternative Apparel, a division of HanesBrands, and Storm Duds Raingear.
This webinar contains commercial content presented by each vendor and is free to ICBA Member Stores.
ICBA Members, log in to the ICBA Member Dashboard and go to the "Important Info & Reminders" section to register.

D&H TV Webinar: Esports through a Pandemic and the Next Normal
2020-08-06 13:00 - 14:00
In our continuing series of engaging gamers on your campus, ICBA is pleased to invite you to participate in this 1-hour webinar with D&H TV. Esports continues to experience incredible growth in both participation and spectator numbers. With distant/hybrid learning continuing to isolate K-12 and higher education students across the nation, and athletic programs already postponing or cancelling for the fall 2020 season, Esports provides an alternative option that will keep students engaged both academically and competitively regardless of the environment it is played.
Please join D&H TV this Thursday for a panel discussion with industry experts as they discuss the impact COVID-19 has had (and will continue to have) on the Esports industry, overall benefits of the game, and how best to leverage this booming sporting phenomenon. Discussions include:

Key stats and overall growth trends
District/student participation amid nation-wide school closures
Professional athlete adoption during quarantine
Expectations for the 2020/2021 school year
Top-rated hardware essential for gaming domination

Questions? Reach out to us at Office@ICBAinc.com.

Store2Store Networking Call: Sales Up to $4M
2020-10-06 11:00 - 12:00 | Zoom
This month's Store2Store networking calls give ICBA store leadership a chance to discuss and share the strategies and tactics they're using to adapt to the current environment. Calls are grouped by store size. ICBA Members must log in to register.

Store2Store Networking Call: Sales Over $20M
2020-10-06 13:00 - 14:00 | Zoom

Buyer2Buyer Networking Call: Course Materials
2020-10-07 11:00 - 12:00, 2020-10-08 13:00 - 14:00 | Zoom
We're bringing together buyers from ICBA Member Stores for a series of “open-forum” conference calls this October. The purpose of these calls is to provide a forum for buyers to share the strategies and tactics they're using to maintain operations, adapt to the current environment, and serve customers and stakeholders.
ICBA Members must be logged in to register.

Store2Store Networking Call: Sales $10-$20M
2020-10-07 13:00 - 14:00 | Zoom

Store2Store Networking Call: Sales $4-$10M
2020-10-08 11:00 - 12:00 | Zoom

Forging Ahead with Data-Driven Strategies in Course Materials
2020-10-13 13:00 - 14:00 | GoToWebinar
With dramatic change happening almost daily across higher education, this year’s fall rush was unlike anything we’ve seen in the past. With all of this change came new trends, new student buying behaviors, and new opportunities for store innovation. In this edition of our semi-annual Data-Driven Strategies series, our two favorite data geeks, Ryan and Jared of Verba | VitalSource, will provide important insights into trends and changing demands in the world of course materials. The data Verba collects, and has been kind enough to share with us over several years, has proven invaluable to independent stores for setting strategy and staying relevant in the midst of significant disruption.
This session will cover:

New trends emerging from the impact of Covid-related changes
Comparative trends in student purchasing behavior
Growth and performance of inclusive access models
Market share developments between new, used, rental, and digital

Understanding evolving student purchase behaviors and key trends in course material sales will allow your store to forge ahead and innovate during this time of rapid change.
ICBA Members must be logged in to register. If you are a Member of a regional association participating in the webinar, please email us at Office@ICBAinc.com for the registration link.

Buyer2Buyer Networking Call: Supplies
2020-10-20 11:00 - 12:00, 2020-10-21 13:00 - 14:00 | Zoom

Buyer2Buyer Networking Call: Apparel/Gifts
2020-10-20 13:00 - 14:00, 2020-10-21 11:00 - 12:00 | Zoom

Marketer2Marketer Networking Discussion
2020-10-20 15:00 - 16:00 | Zoom
With store operations shifting due to COVID-19, there's also been some shifts in marketing and messaging. For many stores, more emphasis has been placed on selling online or via social. Connect with fellow store marketers to discuss and share strategies and tactics being used to adapt to the current environment.
Learn more about Marketer2Marketer here. Members must be logged in to register.

ICBA Networking Call: Point of Sale (POS) Systems
2020-10-21 15:00 - 16:00 | Zoom
This Fall's networking calls include a session on Point of Sale (POS) systems. This session gives IT leaders and store leadership a chance to discuss their current systems. Come prepared with what you love and what you wish your system could do. ICBA Members, log in to register.

Buyer2Buyer Networking Call: Technology
2020-10-22 11:00 - 12:00 | Zoom

Keeping Up With Social Media
2020-11-05 13:00 - 14:00 | GoToWebinar
With so many students off campus, you’ve likely been turning more and more to social media for communications, which has its benefits—and its challenges. Whether you are new to using social media or are more experienced, the rate at which social media is changing (combined with the rate at which world circumstances are changing) can feel a bit overwhelming. Don’t worry, Social Media Success Catalyst Sue Koch is here to help you stay on top of it! Based on feedback we’ve received from a number of store leaders and marketers, Sue is going to answer your big questions, plus she’ll offer tips and tricks for adapting and persevering in the world of social media.
ICBA Member Stores, make sure you are logged in. If you are logged in, a link to register will appear below.
